Privacy Policy

DUOFIRE is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection laws.

By using our website (www.duofire.pt), you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.

1. Data Controller

The data controller responsible for your personal data is:

DUOFIRE
Email: duofirept@gmail.com

2. Personal Data We Collect

We may collect and process the following personal data:

a) Data you provide voluntarily:

  • Name
  • Email address
  • Phone number

b) Data collected automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the website
  • Device and usage data

This data is collected through cookies and analytics tools.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): when you submit a contact form
  • Legitimate interests (Art. 6(1)(f) GDPR): to improve website performance and user experience
  • Legal obligation (Art. 6(1)(c) GDPR): where required by applicable law

4. Purpose of Data Processing

Your data is processed for the following purposes:

  • To respond to your inquiries and contact requests
  • To provide information about our services
  • To improve website functionality and performance
  • To analyze user behavior and optimize user experience

5. Data Sharing

We do not sell, trade, or rent your personal data.

Your data may be shared with:

  • Service providers (e.g., analytics providers) acting as data processors
  • Authorities, when required by law

All third parties are contractually bound to ensure appropriate data protection measures.

6. Data Retention

We retain your personal data only for as long as necessary:

  • Contact form data: retained for the time needed to handle your request
  • Analytics data: retained according to the tool’s configuration

7. Your Rights Under GDPR

You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, please contact us at: duofirept@gmail.com

You also have the right to lodge a complaint with the Portuguese supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Ensure proper website functionality
  • Analyze traffic and user behavior

You can manage or disable cookies through your browser settings.

10. Changes to This Privacy Policy

DUOFIRE reserves the right to update this Privacy Policy at any time.
Changes will be published on this page with the updated date.

11. Contact

If you have any questions about this Privacy Policy or your data, please contact us: